The Cost of Turnover—and the Value of Support

Keep employees engaged and avoid costly turnover.

Remember the COVID-era employment phenomenon often called the “Great Resignation?” An unprecedented number of US workers quit their jobs in 2021 and 2022, sending leaders in many business sectors into a panic.  Luckily, the Great Resignation is behind us now, and turnover rates have cooled from the highs of a few years ago. The not-so-good…

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Keep Growing Without Letting Ego Get in the Way

Success is bigger than ego.

Leadership expert Jim Collins, author of the book From Good to Great, once observed that the greatest leaders “…channel their ego needs away from themselves and into the larger goal of building a great company.” In other words, true success comes from humility, not hubris. Many believe a big ego to be a common trait…

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The Strength of the Servant Leader

Lead with a servant's heart.

Have you been inspired by a great leader during your life? Perhaps it was someone you worked for professionally that energized you and your colleagues, or maybe it was a neighbor who galvanized your community into action.  When I think of the most inspirational leaders I have known (like Coach Kay James from my Berry…

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Don’t Let Anger or Resentment Hold You Back

Let go of anger and resentment to embrace prosperity.

What words come to mind when you reflect on a leader you admire? For me, I immediately think of words like integrity, honesty, self-reflection, and of course, a servant’s heart. I’ve written about why all of these qualities are essential components of a leader in the past. When you conduct yourself with these characteristics—in words…

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Seven Tips for Becoming a Better Listener

Good listening is essential.

I recently read an article that described our culture as being in a “listening renaissance.” The writers coined the term to reflect the popularity of audio books and other auditory media, like podcasts. I am among the many who enjoy listening to experts share their ideas, research, and commentary via radio and podcasts (I’ve been…

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