One Year In, We Still Need Professional & Courteous Zoom Rules

Most of us have dramatically changed the way we do business since the beginning of March last year. Businesses now rely on Zoom like they used to rely on employees coming into work each morning. Some of us have not seen each other in person in months or even all year, and yet we see…

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4 Expert Marketing Tips That Will Set You Apart From the Rest

When it comes to finding clients or customers for your business, it’s important you go the extra mile beyond the competition. That’s what sets you apart and allows you to build more relationships and increase revenue, whether you are an entrepreneur with a small but elite client base, a B2B marketer or sales professional, or…

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Why Empathic Listening Skills Are What We All Need Right Now

I doubt that I have to tell you that our culture has a problem with listening. Turn on the news and it’s abundantly clear. Even at family gatherings, lack of listening and understanding can grow into hostility and resentment. And in the business world, not listening closely leads to conflict, dissatisfied customers, and missed opportunities.…

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Telling vs. Selling – And Why It Makes All the Difference

You know the four words most dreaded at the end of a sales presentation? “I’ll think about it…” Every sales professional hears this from time to time, and there are smart strategies to respond to “I’ll think about it” that turn it into “Yes!” With that said, if your prospects are regularly telling you that…

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Shift What You’re Focused on to Succeed in 2021

Servant Leadership

Today, I want to challenge you to change the way you think about leadership, whether you are a CEO, a volunteer leader, or a leader within your own home or community. Leadership lessons apply to everyone smart enough to learn from them. You see, as we start our careers, many of us start out on…

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