Seven Tips for Becoming a Better Listener

Good listening is essential.

I recently read an article that described our culture as being in a “listening renaissance.” The writers coined the term to reflect the popularity of audio books and other auditory media, like podcasts. I am among the many who enjoy listening to experts share their ideas, research, and commentary via radio and podcasts (I’ve been…

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Your End-of-Year Checklist for Success

Your End-of-Year Checklist

With less than two weeks left in 2024, we are all feeling the urgency of finishing up the year strong. Plus, I know you and your team are eager to take time off and focus on celebrating the holidays with loved ones. But before you put up your out-of-office message, there are a few loose…

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An Entrepreneur’s Fastest Path to Cash

Microphone over the blurred photo of conference hall with attendees in the background; this image simulates a public speaker's perspective from behind a microphone.

Every entrepreneur knows clear, consistent communication is a critical part of their business’s success. In fact, communication is key to the success of every relationship (check out my free virtual event with Amita Ghosh on March 18 to unlock the secrets of communication and marriage). But even though we are sure about the importance of…

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5 Things to Say to Clients Right Now

The last couple of months have likely changed the way you do business. For some of you, that might mean conducting business only over the phone and via email when you usually visit clients in person. For others, your industry is strained by the challenges of the coronavirus, and clients spend their days trying to…

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How to Excel at the Personal Side of Business

  You’ve probably heard the expression, “It’s not personal. It’s business.” I understand the reason people say this, and I agree that you can’t take business decisions personally. If you allow your feelings to get hurt every time a meeting or client call doesn’t go your way, you’re on a road to misery and frustration.…

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