7 Tips to Build Empathic Listening Skills That Are Essential for Success

  I doubt that I have to tell you that our culture has trouble listening. Turn on the news and it’s abundantly clear. Even at family gatherings, lack of empathic listening can lead to hostility and resentment. And in the business world, not listening closely leads to conflict, dissatisfied customers, and missed opportunities. So why…

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Happy Thanksgiving! A Day for Gratitude, Both Personal and Professional

Is a turkey roasting in your oven? Can you smell the mouth-watering scents of sweet potatoes and stuffing? Today, as the smell of Thanksgiving is in the air, we are given the opportunity to pause from our busy lives to reflect on what matters most, while  surrounded by our loved ones. As I sit around…

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Are You Making Any of These Rookie Sales Mistakes?

Whether you’re brand new to selling or you’ve been doing it for years, the sales process is ripe with opportunities to make mistakes. It’s something we all experience as entrepreneurs and sales professionals. But you can overcome the bad habits and blunders that stop you from closing more sales and boosting your revenue. So today,…

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What It Takes to Be a Great Leader Might Not Be What You Think

Have you ever heard the expression, “promoted to his/her own level of incompetence?” It’s a harsh phrase, but there is some truth behind it. When people say that, they refer to a manager or corporate executive who has risen through the ranks due to his or her smarts, experience, and competency. But once they reach…

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