How to Build a Loyal Customer Base

For some reason, building client loyalty is not something that most business owners get excited about…But they should! Here are a few reasons why: A study from Harvard Business School found that a 5 percent increase in customer retention increases business profits by 25 to 95 percent. It is significantly more expensive to sell to…

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The Biggest Mistake In Your Sales Pitch

As a salesperson, you take pride in knowing all about the products or services you sell–the facts, figures, tips & tricks, etc. In fact, you might just be a walking brochure for your company! But after 40 years of sales experience, I know that this might actually be your biggest downfall! One of the biggest…

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Why You Should Go Back to School with the Kids

Can you believe we’re in August already? August means it’s time to go back to school for students all over the country, including here in Georgia. So today, I want to talk about why YOU should be going back to school with the kids! I don’t mean that literally, of course. But I do believe…

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The Secret to Advancing Faster & 4 Easy Tips to Start Implementing it Now

Are you frustrated that you aren’t advancing fast enough at work? Or is your business not growing as quickly as you’d hoped? Entrepreneurs and business professionals tend to have grand plans and lofty goals. This is a good thing! Because when we set our standards low, we never accomplish anything remarkable. You NEED those big…

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10 Actions to Make a Real Difference

Business and sales are two of my biggest passions…I’m sure this doesn’t come as a surprise to you. After all, I talk a lot about building a legacy business and how to “double-plus” your income! But one of my other passions is giving back to my community, and creating opportunities for empowerment and growth –…

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