How to Build a Loyal Customer Base

For some reason, building client loyalty is not something that most business owners get excited about…But they should! Here are a few reasons why: A study from Harvard Business School found that a 5 percent increase in customer retention increases business profits by 25 to 95 percent. It is significantly more expensive to sell to…

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The Biggest Mistake In Your Sales Pitch

As a salesperson, you take pride in knowing all about the products or services you sell–the facts, figures, tips & tricks, etc. In fact, you might just be a walking brochure for your company! But after 40 years of sales experience, I know that this might actually be your biggest downfall! One of the biggest…

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The Secret to Advancing Faster & 4 Easy Tips to Start Implementing it Now

Are you frustrated that you aren’t advancing fast enough at work? Or is your business not growing as quickly as you’d hoped? Entrepreneurs and business professionals tend to have grand plans and lofty goals. This is a good thing! Because when we set our standards low, we never accomplish anything remarkable. You NEED those big…

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How to Build a Business That Will Last for Generations

 “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.”  Pericles, Philosopher After celebrating Mother’s Day last month and Father’s Day this month, legacy has been on my mind. So today, I’d like to share the six cornerstones I believe you need to build…

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Why Communicating Value is the Key to Business Success

This Sunday is Father’s Day, so before I get to this week’s topic, I’d like to wish a Happy Father’s Day to all of the fathers out there, but especially to my husband, Mike, and my brother, Mike Powell, who is an amazing single father. Be sure to show all of the fathers in your…

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